Sophia's Pizza - WINSTED

Excuse me for saying but the waitress was brain dead when I called her up to order the pizza I say can you wait 10 minutes to put the pizza in the oven but she was so ignorant that she kept asking me what time I wanted to pick it up last time there I don't need to do arithmetic to pick

Found this place on way home from skiing and it was such a great find! Food was great and the service was awesome! If we travel thru again we will definitely stop again!

My parents eat here 2 to 3 times a week. For my Dad’s birthday today, we had six adults and four children, looking for a quick lunch meal. The restaurant had two people at one table in the main room, and a small family seated in the back room, with a party for the large table due to arrive in an hour. The waitress immediately told us that she couldn’t accommodate us. Ten people? She would of had 15 people eating in the entire place. We didn’t ask for the large table, we would have made it work but she wanted nothing to do with us. Rude.

Come on guys... fish and chips- 17$??? It was frozen and processed fish!... yall kill all the time pizza/salad/wraps! My mom is visiting, and of course, we order you guys for takeout, but this time was super disappointing for her!

Will no longer be ordering from once amazing place. Ordered over the phone and picked up and our grinders were completely wrong. Chalked that one up to the girl answering the phone not understanding us. Problem was semi solved, realized upon getting home did not receive the tiramisu. Cut the staff a break and didn't call about it.Today I ordered on Doordash and was so disappointed I called and spoke to the manager here about my order. Girl who answered the phone was very nice. Confirmed you can see where I asked for no lettuce, among other very very simple very polite requests.Apparently all I get for my food being wrong yet again, is a sorry we are really busy it is the way it is. No lettuce isn't that hard. Hot or cold isn't that hard. I understand not adding more toppings that you cannot charge for but olives and pickles Sophia's? It's a rough economy, but rough enough that I pay for a whole sandwich and you can't include olives and pickles? Or substitute the cheese? When you do if I call for pickup?Maybe take yourselves off Doordash because this much extra in their fees on top of not receiving the simple subs on orders.....not very conveinient for the customer.Value every customer. Maybe you need to remember your quality before the quantity disappears.