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Contribute Feedback What User likes about Rice Fruit Farm:
family owned and operated apfel obstgarten and landhaus. friendly staff, good eating, ice and mixing when the chances end. the business offers a great coffee, bakery, bagels and breakfast sandwiches, which are served on own broth and bagels baked in the house. the store also has a large selection of natural soaps, oils, salves and other objects such as sasquatch and their own recipes. served homemade ice cream, inclu... View all feedback.
What User doesn't like about Rice Fruit Farm:
Pay higher wages so you can get someone other than under-staffed teenagers in your kitchen. I just waited 45 minutes for a bagel sandwich that ended up being made wrong. Phone ringing off the hook, no way to correct mistake.Very disappointed in the management of this restaurant. I have worked in the industry and this level of poor service is just inexcusable. Do better.Owner response is that there will “always be a d... View all feedback.
Being grown up in wilbraham, Rice’s is a stall. they have everything from bagels and breakfast sandwiches, coffee and tee, cake, muffin tops, ice cream, fresh local products and other local products. bagels: from tandem bagels and are great I love the pumpernickel one! downside is, they don't have vegan toppings (you may have pb, but I'm not fan) so I bring in the regular my bagel to eat coffee: good but overpriced ices: from 2020 their vegan options are limited, but I'm grateful that something has been frozen in it! vanilla is boring and not very good, so I would skip that.
Our family has consistently gone to Rice Fruit Farm and has consistently received bad service. The place is over run with teenage workers that have absolutely NO customer service skills. They very frequently get our orders wrong. Today, however, was the worst and has finally prompted me to leave this review. It is National Cone Day so as a treat, we decided to go after school. We arrived and there was no line whatsoever. We waited in front of the window and were seen by the two teenage girls in the ice cream store. They did not acknowledge us or bother to tell us, We'll be with you in just a minute As we wait for the girl to finish waiting on the customer inside, we notice another woman enter the building and go behind the woman currently being served. The girl finished the order and then went on to serve the new customer...I had to speak up and say, Excuse me, we were here first She debated a moment and then took our order. She did not say hello or apologize for overlooking us. Meanwhile, a line is forming and this one girl is working. The other teenage girl is laughing and talking to either another employee or a friend. The woman waiting left because it was taking too long. There were many other teenage workers working, but they were talking and filling up something with pumpkin. They should have STOPPED and waited on the customers. Completely disrespectful and rude. I went to speak to the manager but was informed that no one was there. Again, a teenager behind the counter with two additional young men goofing off by the grill...while...again...a line was forming behind me. Rice Farm you need to train your employees to do multiple jobs and make sure they pitch in when needed. Also, where is a supervisor? Teenagers should not be left alone without supervision or guidance. Our family will NOT be back and will be sure to spread the word.
Family owned and operated apfel obstgarten and landhaus. friendly staff, good eating, ice and mixing when the chances end. the business offers a great coffee, bakery, bagels and breakfast sandwiches, which are served on own broth and bagels baked in the house. the store also has a large selection of natural soaps, oils, salves and other objects such as sasquatch and their own recipes. served homemade ice cream, including very tasty vegan aromen, all year round. fire pits and racing games in the large outdoor sitting area. local bands occur during warmer months.
My teacher said she worked here when she was in high school and I visited her here today. I wasn't disappointed! the ice was amazing, eating was incredible, waiting was a bit, but I understand sometimes it takes longer to cook some food! Many thanks for the amazing meal and let me have a chance to get closer with my favorite teacher! if they live here close, even if they are not, they should definitely check this place out! They will not be disappointed if they have a bad experience, they are all trying again! Maybe they were just understaffed when they had a bad time. ? anyway many thanks for the amazing eating and freezing. i highly recommended!
Best muffin tops, breakfast sandwiches and donuts! definitiw one has to try to place they don't regret it.