Malaysia Cafe - Wichita

Every time I'm close to best buys, or on that side of town.I always come to Malaysia cafe and order the same thing..

Ever since this restaurant changed owners, everything has gone downhill.

When I worked at Best Buy this was my number one go to place for yummy foodThey have amazing spring rolls as well and all their dishes are good.

What a horrible take out experience. Let me suggest that if you order take out from this establishment that you purposefully take the time, no matter what, to look in the bags provided and assure yourself that the order has been fulfilled, because ifthere is an error, they will not treat you with any grace or appropriate business acumen. We ordered approximately $85 worth offood and pre-tipped to over $100. My son drove 15 minutes to get our order. When he arrived home, his entree had not beenincluded. We called. The young lady who picked up the phone immediately admitted they had mistakenly not provided the order. Itold them my son would return by way of another 15 minute drive, and inquired if they would do anything for us with regard totheir mistake. They offered an order of egg rolls. Not much, but fine. We accepted. My son returned. They gave him a bag and hecame home. His order was in the bag, but no agreed upon egg rolls. I called again to discuss their error and was hung up on. Horrible business practice to say the least. Just a word of warning to all. The sad thing is their food is good. Feel sorry forthe poor guy shelling out really good stuff from the kitchen who has to live with a service staff that has no clue about how totake care of a paying customer.

Order was placed online at 6 pm with a 6:30 pick up time. Arrived at 6:30 and said we are working on it . 5 other people came and picked up along with dine in orders. Asked about my order at 7:30 and stated it would be another 15-20 minutes. No sorry,no credit and basically did not care. I cancelled the order and left as that is a ridiculous and I have to now work with 3rdparty vendor to obtain my refund. We eat here once a week but not anymore after this experience!!