City Cellar Wine Grill - Westbury

We were four and had a reservation. We were seated in a very nice booth. There was a jazz trio playing and it wasn't too loud really just right. The waiter was super attentive and kind. Food was very good but an item was forgotten on one guest's plates. I love avocado toast but this one had shrimp on top sounded yummy but it was a bit overcooked. Pricey but standard for this area. We had a nice time all in all

Nice place to eat table was too small. They were four of us and the table that we were at was for two people. Everybody else around us at that table only had two people. I asked if we could get a bigger table the way told me “no everything reserved” and dismissed me.  we were so crowded at the table that we couldn't even keep all the food on the table. At one time we had to get rid of the water just to fit the food horrible experience.

Disappointed. We were a party of 8 with a 4:30pm dinner reservation. It was on Sunday, 5/12, which was also Mother's Day. We ordered our meals at about 4:50pm. At 5:15pm we inquired about our food and let the waiter know that we had a show to attend and we had be out of the restaurant at a certain time. We were told the kitchen was backed up. At 5:45pm we inquired again and were told the same but that the food “may” be out by 6 o'clock. At about 5:50 pm, we made the decision to leave in order to make our show without being late. On the way out, we were able to share our experience with the manager (Mr Cruz, I believe) who apologized but made no attempt to compensate in any way. We left, hungry and disappointed.

We waited an hour to get food. Two out of 3 orders were wrong and the food was all cold. We didn't send it back because we didn't want to wait another hour. Even though the restaurant was crowded because of Mothers Day, that is no excuse.

Sat for twenty minutes before we could even get someone to bring water for the table. Took 1:40 mins to get our meals. Had to poke dishes/glasses and ask to have them removed. A small step above bring completely ignored.