Starbucks - West Slope

Gave me the wrong order and refused to give me the correct order.

My fav SB. They always greet me by name, ask me which usual I’m getting, ask me how my day has been. Always a joy to come here.

Tough day for Jenkins Starbucks! I had a mobile order for 9 drinks for coworkers this morning, and I had figured that with the heads up it should be easier for their team to complete. Upon arrival I discovered that the queue was backed up 15 minutes, and in all I waited about 20 minutes in the store. I later heard that there were strikes happening today, AND it is free red cup day, so to be fair there were several factors making today tough for the team. On a positive note, the team was trying their best to be efficient and positive in the face of some disgruntled customers, and that is admirable! The drinks were also made correctly, another plus. Just a rough way to start the day not a fun environment. I'll likely try a different location next time.

Evan provided amazing customer service today. I've had a vanilla sweet cream cold brew a million times, and nobody has ever talked to me about trying the nitro. He was friendly and quick to have me try a sample. I loved it and will be getting it from now on. Great job!

Not so friendly location. Seems to be out of something every time or something wrong with one of their machines. I’ve had drinks given to me all sticky from the outside. Just horrible experience every time. Don’t recommend this location at all.