Heritage - West Lothian

Had only a beautiful lamb madras. it was perfect. great staff. the young Eastern European waitress was really nice.

We went here on for a birthday meal at 5pm February 2022, 5 adults 3 children. I have been all over the UK enjoying Indian cuisine and mostly have a hot South Indian garlic chicken. We were offered two mixed starter platters to incorporate the kids food. The chicken Pakora were unseasoned and covered in grease and I’m certain other stuff came from a freezer bag. The kids had chicken nuggets and chips. My meal was inedible It tasted like someone had spilled a jar of black pepper over it. My wife told me not to complain so as not to waste the evening. Reluctantly I kept my mouth shut. Almost three full meals were left which we took home but when several of us got very Iill later on I binned it. There were only two alcoholic drinks bought and no pudding or coffee and the bill came to £180. I emailed a complaint the next day and the response I got was ‘ you don’t get ill so soon after a meal’. and we checked CCTV and you didn’t look unhappy!! This response is unbelievable!! We will never cross the door of this place again!! Realistically I should have complained at the time. My 9 year old grandson who sampled some of the adult food was off school the next day with severe stomach issues. There are better restaurants out there who care about their customers

I have never ever experienced a worse meal ever in an establishment. We went last week as a group of 6, we were the only 6 in the place, it was dark cold and smelt most unpleasant. When the food arrived I have never seen or tasted worse in my life. Spare yourselves and go down to the local supermarket- a ding ding curry would be better. The customer service is also shocking, we complained when paying for the food and the managers attitude was disgusting. Stay well clear off this place

We had a nice meal served torte hot, good help, pleasant service, excellent.

Food is quite nice. Friendly staff and food did not take too long to arrive. I went in for a take out meal. Food a little on the bland side for my taste so will ask for the next stage up in spice level. Will go back there.