Waffle House - West Columbia

Terrible service. If you can’t stay for at least two hours, I recommend avoiding this place. It was the worst experience I’ve ever had at a Waffle House.

The staff is friendly, the service is quick, and the food is excellent. The place is very clean too. I was impressed to see the employees getting down on their hands and knees to wash the bar chairs and counters—a true testament to their dedication. Highly recommended!

Unlike many other Waffle House locations facing staffing shortages these days, this one was bustling with customers. The staff was attentive and friendly, and they even had lovely Christmas decorations up. Overall, it was an impressive experience for a Waffle House! I especially appreciate that I can enjoy decaf coffee with free refills while I work.

I left another Waffle House to come here, and I’m glad I did. As soon as we walked through the door, all the staff welcomed us warmly. The manager, I believe her name was Teresa, was exceptionally friendly. Our waitress, Kim, was very attentive, even though there was a shift change happening. The cook assisted her by bringing out our food, along with the gravy and butter. This really showcased excellent teamwork. The food was delicious, and the service was even better.

There was some Waffle House training happening during my visit, which seemed to disrupt the flow for customers and made things busier than usual. However, the food was cooked exceptionally well.