Waffle House - West Chester

They had half the restaurant roped off So we had our choice of either 3 booths or the bar. So being a heavy set man I greased up a booth and shoved myself into it because all the tables were in the closed off section. It was my wife and I and 3 children. The server was a sweetheart who looked down and mumbled terribly. Every single person's order has some kind of mistake. The best part Was the mumbling waitress apologizing to us because the cook was hard-of-hearing and that was why our order had errors??. They did correct the order and it was delicious and everyone was kind. It wasn't busy though we were 1 of 2 tables in there At around 6pm on a Sunday.

Quick and attentive service. Food was superb and coffee was good too. However, the best part was our server Beth. She was so friendly, so sweet and so helpful. She really is a rock star!

Your male cook in night shift is disgusting. He does not change his gloves after touching so many things including his face and ears. He continue to work with food using that same gloves so I threw my food away. BTW I worked in military food service for so many years so I know a proper food safety. I am not going back to this place. It is a shame.

So we enter and place our order...cool. The cook just walked out and left the poor waitress to run the whole place....and she says she's not from this store. Who just leaves in the middle of a rush??? Do you see any replacements? Cuz I don't. Wow, Waffle House!! And cook dude, whomever you are, real professional dude. SMH. Way to leave a first impression!!!! We still waited for our food and left her a fat tip.... it's not her fault some people are like that.

I've never had a meal I've enjoyed. when we arrived, there were a few ladies who looked like they needed urgent help and johannes casey went in, he was a clean cut, well spoken, organized and was an absolute explosion to observe. he treated every situation with a positive attitude gracefully, he was listening to talking to his team, what they would have expected from a great leader. he was a super hero for the other ladies there, we honestly joke that we wanted to stay for his entire layer. everything else was good, but john casey was great. he should definitely have a hat because he was a superhero. waffeln house does not take this guy for granted, he goes places!