What User likes about Potbelly Sandwich Shop:
We ordered sandwiches, one with cheese and the other without. When we received our order, it appeared that there was no cheese on either sandwich. We informed the cashier who made the sandwiches, and he promptly made us a new sandwich with cheese and even gave us a free cookie. Later, we discovered that the original sandwiches did have cheese. When we returned the sandwich and cookies, the cashier was understanding,... View all feedback.

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