Papa Johns - West Bronx

What a nightmare! I decided to order delivery from this restaurant while working from home, and they sent a delivery person who couldn't even speak English. When he refused to deliver my pizza and ran off when I called the restaurant, they were extremely rude and unhelpful. I ended up complaining to a manager who said that the delivery person had just started working at 6pm. Save yourself the trouble and don't order from this place.

I recently had a much better experience at this restaurant with improved service and top-quality pizza. After a bad past experience, I left a negative review. However, someone from the establishment, possibly the manager, called me to apologize for the previous food quality issues. They offered me free pizzas, which were absolutely delicious and I loved them. I appreciate the attention to customer feedback and service. I will definitely be returning to this restaurant in the future.

The restaurant may cancel your order if they decide to close before the official closing time, and they may not show much concern about it.

What a disappointment! I decided to order delivery from this restaurant because I work from home, but they sent a delivery person who couldn't speak English and even attempted to run off with my pizza when I called the store. When I tried to complain to a manager, the staff were extremely rude and told me that the manager only comes in at 6PM. Save yourself the trouble and avoid ordering from this place.

Whoever made this pizza must have just started learning how to make a pizza. It's so dry and there's hardly any sauce on it. It seems like they only put the sauce in the middle and neglected the rest of the pizza. They should just evenly spread the sauce over the entire pizza before baking it. It's that simple.