The Chocolate Factory - West Bend

Food seemed okay, but we had to return a sandwich because the mayo tasted off. We were told the mayo was fine and had horseradish in it. I guess I should have used my psychic superpowers prior to ordering.

Love the selection of ice cream! You pay by the ounce for ice cream, so I always get at least 4 different 1/2 scoops of ice cream. When I want more flavors, I have the employee give me baby scoops. Subs arrive warm and made as requested. Employee usually asks if you want what comes on the sub, but if they don't, ask or a lot of times it's too much mayo or oregano. Never too many onions, which I have to always ask for more. There's also croissant sandwiches, hot dogs, salads, soups chili. Some things ordered have an extra charge. Besides many flavors of ice cream, there's a lot of Sundae malt shake choices, besides brownies chocolate chip cookies.. Vegetarian options: Veggie subs Dietary restrictions: Be sure to out before going. When special ordering, haven't had a problem getting the request done correctly. Parking: Located in a strip mall. If it's lunch or supper time you may have to park walk a little bit. Summer's are especially busy Kid-friendliness: If your child likes subs, order it their way. You still pay the same price no matter what is on your sub. Wheelchair accessibility: Ground is flat door opens wide enough to accommodate a wheelchair.

Kid-friendliness: The only thing I didn't like was the location of the soda machines. People congregated, waiting to fill their soda cups right in front of the window for my to go order. Food was GREAT. Good service too.

Excellent service and very yummy food and ice cream!

I had a rare chance to spend a whole day with my nieces and nephew and they asked to come here for lunch. Our order was completely screwed up and when I got home later and looked over the receipts, I was overcharged! Never, ever going back!