Domino's Pizza - Wentzville

3rd time in a row we've had issues with this location. Our food is now 2 hours late. No one contacted us , no message no email and the first time we attempted to call the store we were hung up on. They offer 20% off next order but we won't be ordering again. Terrible customer service and communication for mediocre quality pizza if you even get it. Go elsewhere

We were in a hurry so I asked how long it would take for 1 pizza and 1 cheesy bread. I was told 20 minutes. 12 minutes in another worker asked who I was. I told him and he looked me up and said 15-20 minutes more. 50+ minutes total we finally get our pizza. No offer to make it right, just a sorry. The guy before me waited a long time too and was very unhappy. Very disappointed and will not be back. Just be realistic with your time if you are busy or make it right when you make a mistake.

Order Domino’s all the time for my kids and never had pizza look like this before. When I got home and opened the boxes everything was over cooked and dried out. Called and talked to the manager Travis and he told me there was no way it could be over cooked because nothing ever changes on their ovens. If this is normal they better have the ovens checked because they have never looked like this before. I can’t believe they would even serve something looking like this.

If you wanted to close earlier, change your hours. They cancel orders within their operating hours, and when you call to see why they don't answer the phone.Edit: the next night i tried again, placing the order earlier and with a bigger tip. When it arrived my parm bites were unsauced and unseasoned, and the pizza was not even cut. I guess thats one way to respond to criticism.Also my garlic cups were missing, but that is normal for dominos.

That is a first-class domino. the team members are defined here. mary blanco was very friendly and helped me ask me what I had.