Harris Hoole - Watford

I visited Harris Hoole today with family for a quick coffee stop. We used to regularly visit the Rickmansworth branch, but it sadly closed down some time ago. Our visit was a big let down. We tried asking the lady serving behind the till if she had any other vegetarian sandwiches but she seemed unsure of what we were really asking!! We gave up and simply ordered a couple of cakes instead. We also ordered one hot chocolate, a caramel latte and a cup of tea. When the hot chocolate/latte were finally ready, we were almost finished our cakes. They then arrived cold! I know Harris and Hoole don't serve their coffees as hot as some but these weren't even Luke warm! We sent them back to the very stressed/miserable lady serving coffee (clearly unable to cope with the workload! A second batch arrived some time later which was marginally better, but the hot chocolate was very watery (not quite sure why it's so difficult to get a hot Chocolate right! Safe to say we won't be returning again. We'll stick with Starbucks or Costa!

Further review! The service has improved although still they don't seem to have enough staff working and waiting for coffees can take quite a while. The quality of drinks is superb and the atmosphere is relaxing, this is by far my favourite coffee shop in Watford, the staff are always friendly and cheerful which must be difficult at times as this branch can get very busy. The hot food is lovely especially the flatbreads and sausage rolls on offer, these are not cheap but exceptional quality and will fill you up. You see many customers eating food here this is due to the quality, compared with other coffee shops. Personally I wouldn't buy the cakes on show as they are not shielded and often seen customers talking directly over them, a few times even noticed customers sneeze over the cakes and kids prodding them while waiting to get served. They do need to either put a sheet over them or invest in a protective cabinet. I would highly recommend all hot drinks and hot food but stay away from the cakes until they protect them properly. Also can you please open another branch in the town centre you would do a roaring trade!

Having noticed the huge sign on the side of Tesco I realised as I entered here that I had never turned eyes right as I walked into the Superstore. Additionally I naively presumed as a non-coffee drinker that this was just another Coffee Joint. But it offers so much more and with comfy sofas too. The hog roast sausage roll was just what I fancied snacking on, heated to perfection and served by polite Staff. A good choice too of other savoury delights and drinks. Most pleasing for a quick rest stop whilst Xmas consumering.

Popped in for a quick drink and cake only to be told that they could only serve us if we paid by card as they ran out of change Scone was nice but no cream and jam in a tube Chai latte was so small and at £2.70 expected Bette than the size of a kids cup Tables filthy covered in food left over Never again Don't waste your time going much better coffee shops out there and they have change

I love Harris Hoole! We often come here at the weekend for a chai latte, hot chocolate or a jam/fruit scone. Honestly the best chai latte's and scones I've ever had in my life. Always craving them! And lucky that it's a 5 minute drive away.