Mcdonalds - Wakefield

I have repeatedly complained to McDonald's customer service about the consistently small coffee sizes. The food quality is terrible, but tonight was the final straw. When we got home with our order, we found only half a cup of the large latte. Were they in such a rush that they couldn't fill the cup properly? There were only 3 cars in the drive-thru, yet the food quality continues to decline. I will not be returning, except to get a refund. It's best to avoid this place altogether.

On Saturday, I gave a 1-star review on the Just Eat platform for an online delivery we received that belonged to someone else. We had to drive back to the restaurant to return it, but the matter was quickly resolved. We received apologies all around from a very nice young lady that my husband dealt with, and we were even given extra flatbreads free of charge, which was much appreciated. The food was lovely and hot, so overall the situation was well redeemed.

Wasn't allowed to brush my hair, however a member of staff was openly telling customers about the boxers covered in poo that she found in the toilets. Very off-putting.

Long queues as expected at a busy restaurant, lack of parking has become an issue on busy days. Food was freshly prepared due to the fact it was busy although we didn’t have to wait long for the order to be completed. We ordered on menu so got it straightaway, the bins were overflowing on our arrival but were emptied while we sat and ate. No complaints from us, great service, hot food, good venue.

Probably the worst mcdonalds experience ever. Food was cold,half the fries was black. The latte was ok but the expresso was luke warm at best. I have no issues with the staff having a laugh and a bit of banter but was there any need for swearing.