Brasserie Americana Restaurant Bar And Lounge

I made a 1pm reservation and was walked around quite a bit, to find a table for 2. My mother has a Walker so by the time I got her food and mine, it was already 2pm. We only had 1 plate, and when I went to get another I was told it was almost 2pm and the next buffet was for the 3pm reservation. I wasn't allowed to serve myself anymore. That left my mom and I feeling like poorly treated customers that won't pay. Luckily the manager that day was very supporting and said there must have been a confusion. He informed us we could go right ahead and get our moneys worth food. Unfortunately, by that time my appetite had disappeared. I wouln't reccomend this place at all.

I have felt at home since I arrived, especially being away from home for Thanksgiving. The staff is excellent.

Should have ran when I saw the restaurant was empty. We ordered steak tacos they brought us burnt chicken tacos. 3 of ordered the short ribs, it was pot roast.

I come to this hotel twice a year. It is a great feeling to be recognized and receive a very nice welcome from Moosif the Genius Bar attend ! I can with intention on eating at the diner table but instead ate at the bar. Such a great experience, great service, and great food. I definitely recommend and I will be back!

Mounsif is the BEST Bartender! He kept my drink full and listened to me babble about my travels and made sure I had extra cheese on my pasta which was amazing)! I will be back every month for work and will make a point to stay here.