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Contribute FeedbackDespite its namesake, Buffalo Wild Wings falls short in terms of service, cleanliness, and management. Several customers experienced confusion and delays due to conflicting information about reservations, while the restaurant appeared to be disorganized and unkempt. With an overall decline in quality over the years, it seems that the once vibrant and popular establishment is in need of new leadership and a fresh perspective to regain its former appeal.
Made a reservation the day before, and was contacted two hours before my reservation that it was canceled because of a draft party. Yes seems like very poor planning and management.
Impressive service given how busy they were for a big basketball game.
Had reservations through open table. We stood there for 10 minutes without seeing any workers. Finally found someone and told him we had reservations for 10 minutes ago. He informed me that they don’t do reservations. After about 20 minutes we finally got to speak with the manager. He said they usually don’t do reservations (we always make reservations here), but they would get us seated. Over half of the restaurant was empty, so everyone waiting was confused. This location needs leadership.
It was good, service wasn’t very good but the restaurant was short staffed. No one seems to be working anywhere I don’t know how people are making a living if not working
We use open table to reserve spot in line any day here. When we got there there was hour wait but we got right in due to reservation.