Burger King Umeå

Unusually helpful and friendly member of staff working in the drive through today, and the burgers tasted good. A bit too much mustard in the middle, but still very good.

A really chill out place to have a quiet lunch or with friends. Situated in the centre of the neighborhood. With easy access to public transport. Nice places nearby to have a walk around. Friendly atmosphere. Situated near the highway. So it's more like a place where people just take away their food. Like a short break.

Good if you go to get groceries but want to eat first, otherwise I prefer going somewhere else for junk food...

Arrived around 14:30, almost no people. The staff was very understanding and helpful. Food was better than expected. Fries, amazing. Fried haloumi a bit dry. But their kit-kat milkshake was magical. The place was a bit run down, a little bit dirty. The overall experience was what I expected it to be. I won't be back very soon.

I had previously written a very long review this past summer because we were so disappointed with service and quality of the food. We were unable to contact anyone by phone, and were not given a receipt with purchase. This wasn't the first time something had gone wrong wrong ordering from BK but, this was the by far the worst experience. So, we attempted to contact the head officers but no phone number is listed and there is only an email for customer service. It's been months and we have not received any response. Other places are quick to answer and apologize even offering compensation orders replacements. This particular location is often under staffed and dirty. We won't be returning any time soon, if ever. Good luck to those of you who dare to eat there.