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Contribute FeedbackWhat a brilliant place there was 7 of us .. had different foods but all were super nice and tasty from toasted sandwiches to pizza to steaks, staff were amazing and easy to have a laugh with funny full of smiles and laughter.
Came here towards the end of our week long stay in the area; as in passing, the menu appealed to us as it 's quite extensive and caters for different tastes from tapas to pizza. At first all was great; we were welcomed and seated (we hadn 't booked but this place seems more of a 'drop by ' kind of restaurant . Drinks were offered and provided whilst we looked through the food menu. The waiting on staff were polite, welcoming and attentive (at this point! . Food arrived and it was nice. Nothing out of the ordinary but it was as expected for the price range and type of restaurant. 2nd round of drinks were offered and received no problem at all. However, it went downhill from this point: we were considering dessert/coffee but after a considerable time, we weren 't offered a dessert menu. We then asked for the bill but the waiter we asked seemed to merely grunt a reply to us so we weren 't sure whether this meant we would receive the bill or not. After several minutes and no bill, we asked another member of staff who said they would get the bill for us. In the meantime- the table next to us who had arrived after us and with more people in their party had been offered dessert menus and their bill! Eventually after waiting for longer, I had to go inside to request to pay as by now we had been sat there without the offer of more drinks/dessert for quite a while! It 's such a shame as at first we had been made to feel welcome but it left us feeling it was all a bit superficial once our order was placed as the customer service seemed to go downhill from there.
Very disappointed. My husband had an extremely tough, fatty and gristly medium Tbone steak. We're not even sure that the cut is even a Tbone? I informed the waiter who offered a sirloin as a replacement. This arrived cooked rare but was equally as fatty. No recompense was offered when the bill was paid. My rare fillet cooked on the hot stone was tender and tasty though.
Muy buen sitio y el personal muy agradable! Nos atendió el hombre argentino y fue encantador. Hamburguesas muy recomendables
Buen Restaurante en Puerto del Carmen-Lanzarote para cenar. La comida muy bien y el trato excepcional, con BERNART, un francés andaluz con mucho arte. Gracias, Bernart. MUY MUY RECOMENDABLE.