A&w Canada - Terrace

Good service Finn servers me he's always friendly and polite 5 stars to

Favorite Drive-Thru Poutine in town, the burgers are always good, too. ?

Everytime I have gona there they mess up my order and the drive through takes forever.

Foods are great, regret no onion rings.... service is so bad and the cashier lady is very

Well I usually don't have many complaints with A&W but I have been noticing a trend. It's that the quality of the food and the service is not the same. I usually come here instead of McDonald's because I expect the quality and service to be better. This was not the case, when we ordered our yam fries they gave us regular fries. These fries were improperly seasoned, and I feel that the service and the food is going down and the prices are still the same. So, I feel A&W is not as good as it used to be, it could be a number of factors, I feel a major one is the employees. These people are responsible for cooking the food, taking the orders, and making sure that the consumers are happy. I feel that this was not the case when I went there, I had a chicken burger there and it was dry. No seasoning, nothing to provide it moisture. I don't feel that A&W is providing the food up to the standard, I hope us consumers and this franchise can work on a resolution.