The Family Pizza Company - Tendring

Ordered two pizzas for collection, when we got them home, they were both wafer thin, should have been deep pan. Topping was extremely sparse, my ham and pineapple had one tiny piece of ham on it, and it was pretty much burnt. We phoned to complain and was told to return them for replacements, which we did. Again, the replacements were little better, and both pizzas had a horrid metallic taste. I couldn’t eat more than two slices, that’s how bad it was. Both pizzas were thrown in the garden for the gulls to eat, but the birds wouldn’t touch it either, that says it all. First and last time I ever visit this place, a 99p pizza from Aldi is far superior to this sorry excuse for a pizza.

We ordered a couple of pizzas for dinner. £10 each for a large pizza, so many choices. It was busy so everyone knows it's a good option for dinner. Would recommend.

Always a good service and always good quality food. The problem appears to be a reduction in the pizza toppings. This, I am sorry to say, seems to be a seasonal habit. Instead of increasing the price to thee summer visitors they reduce the toppings. This doesn't detract from the fact that the food is good. Hopefully whenyhe tourists go home the portions will increase.

Ordered two large pizzas and extras for my family, was told 45mins, after an hour called them to check on the progress and was told it would be another 20 minutes. When I asked why after initially telling me 45mins? Was just told they are busy and I will have to wait another 20 mins. He then said I will refund you, but we still wanted the food as had been waiting for an hour and was hungry. So said ok but please be as quick as possible as our order was placed over an hour ago, he then said forget it I will cancel the order and refund you but use someone else in the future! I have used Family pizza regularly for years but last time we ordered the pizza and chips the meal was soggy and poor. I felt I should give them another opportunity, but the way the manager dealt with the delay today was unacceptable and his attitude was terrible. I now await the refund and will never use them again. Ordered Domminos and it arrived 15mins later

Last time I used this company was last summer during a family get together. We ran out of coals for the BBQ so ordered a bunch of pizzas instead. They were delivered late and were without doubt the worst pizzas I've ever had luke warm, paper thin with barely any toppings. Absolute waste of money and will never use this company again. Its a shame because they used to be much better.