Ralph's Famous Italian Ice - Syosset

First thing I asked was what product they have that are gluten free, egg free and diary free. The lady said the water ice. I asked if all the flavors do not have diary, wheat and egg. She said yes. My son chose the chocolate ice. After a taste, he told me he had an allergy reaction. I went back to the lady to confirm there is no allergens mentioned in the ice, and I also asked what scoop did she use, if she used the scoop that was used for other thing. The first thing she said was, you didn 't tell me about the allergies. You didn 't say you have allergies. I replied that is why I asked what product do not have the three allergens I mentioned. She again said I never told her to use the allergy scoop. She later went to check the ingredients of the water ice and said some of them do contain eggs! But she doesn 't know if the chocolate contains eggs or not! Seriously!? You cannot take food allergies like it 's nothing. For some people it 's life and death! Please do take it seriously and staff should be trained about it!

Best Italian ice! The flavors are amazing. Service is quick and the staff are always super nice. Some flavors are not always available but there's so many to choose from you'll find one you'll love no problem!

Long time employee Julia Petry has the worst attitude. She?s a 30 year old having arguments with the 15 year old coworkers. It?s a shame because the ices/ice cream are good but she makes me not want to go.

Love Ralphs the ice is a great but a little bit of a dangerous parking situation. You are literally waiting online. While cars are parking next to you.

My #1 ice cream flavors!! Singular and awesome tasting, the best thing ever tasted. Strawberry shortcake, pineapple crumble, heat bar, pick your favorite dessert ices version, only better ????