The West Cross Inn - Swansea

Have been coming to the west cross for years but recently had food there and not sure if they’ve changed the chef or supplier but the cod used to be large and the batter seemed to be made fresh but now the fish seemed bought in and not as good as before, also other guests chicken was chewy. Staff though are as lovely and helpful as ever. We hope this comment helps as we love this place.

What has happened! This was our go to for all family occasions! The food for many year’s absolutely amazing! The fish so fresh! Piping hot and always tasty. I am not sure what has changed? but sad to say the West-cross Inn will not be first choice for our family occasion. The staff were absolutely amazing and this is the only reason for my 4 star review. The food on the other hand to the contrary! Being a Chef with hospitality management I can tell you The fish is now a bought in product not freshly made! something you would find in the chest freezer in any superstore. The chicken is tough and over cooked. The portion size extremely small for the price and food served cold. So sad to see this lovely Restaurant loose it’s mojo ! I would have classed this the best Restaurant in Swansea 2 years ago but now some changes are needed with food to get it back up there. Not sure a change of chef? If so definitely not as good as the last! The staff however absolutely superb!

Called on Monday, about , 12.30. We were “greeted “ by a lady who sat just inside the door. We hadn’t booked and she made hard work of providing a table for us. She decided to lay a table for 2 alongside the bar, I felt like we were sitting in a passageway. There seemed to be plenty of tables available and we were requested a different one, she was not happy with this request and although she did agree to move us she told us that she would now lose a lot of money because the table was for 4 people. I can’t say I noticed a queue of people trying to get in the whole time we were there. The bar and waiting staff were excellent, very pleasant, friendly and helpful. The meal was good but I’m sorry I won’t be returning after this experience.

Another lovely evening to add to the others we've had here recently. Over the last 6 months we've taken several family members to sit looking over Swansea Bay. And it's only a mile from home!

Been here twice in the last week, Sunday lunch and then midweek lunch as part of our Welsh holiday. The service is excellent for this family run restaurant on the beach front in Mwmbwls. Everyone enjoyed their meals, and the sticky toffee pudding was the best I have ever had, and that is going some. Their chips are also fab, not good for our waist line.