Pizza Napoli - Swansea

I ordered chicken fillet burger and pizza, my family enjoyed both. plus excellent service from the employees.

Ordered pizza meal 3 which is a 12inch pizza large chips and a can Meal got delivered has the pizza has the can and a tiny box of chips....when i say tiny i mean the single burger box half full. Call up the shop and get told no thats the chips that comes with meal...not a large..... It states on deliveroo and their own website large chips.....get rudely told by the guy on the phone to call deliveroo as its not their problem. Absolute shambles....con at best

Can't recommend as one of the pizzas we ordered had a hair baked into the dough; only discovered after eating nearly half. Also the sharma wrap with hummus we ordered had about 5 small chunks of meat filled out with salad, certainly not worth the £4.50. When we called to complain about the hair, they offered us a new pizza (which we didn't really want as we'd lost our appetite) or a £7 refund (as it was buy-one-get-one-free on pizzas and the hair was only found in one pizza) which we reluctantly accepted. They came back with the £7 and we gave them back 2 hardly touched pizzas.

Hair found baked into the food, very little compassion or understanding for the issue. Why would we want a replacement when you couldn’t offer hairless food in the first place? Avoid this place like the plague. Food was of a very poor standard anyway, dry and bland. A definite no go.

Tonight is the first and last time I book a pizza with you. I am really very offended and mortified that on the sites there is written Italian pizza and food and that the Italian flag the flag of my country of birth is placed on the pizza box. The pizza is not Italian it does not come close at all and even from the reviews read I am not the first and the last to complain believe me remove the Italian wording it is not Italian food.