Dairy Queen Grill Chill - Steinbach

Customer service is absolutely amazing! I ordered a cake that was accidentally missed so it was not ready to pick up. mistakes happen and they can not control when they happen, but what they can control is how the error is treated and it went beyond and beyond! also eating was hot and fresh and cake was fantastic! 10/10 recommend to support this local business! they are sincerely concerned with their customers.

I was pleasantly surprised by DQ in Stienback on my recent visit there. Keeping in mind that this is a fast food restaurant famous for ice cream, I ordered a hamburger to see how it compares to other restaurants in this category. Firstly, the service at the till was polite and efficient. The price for a regular cheeseburger was reasonable at $5.29 and included a drink. I received my number I was dining in) and cup for a beverage) and was sent on my way to find a seat. The decor is a slight step above the competitors. Complete with a child’s play area and two tv screens for the adults. My burger arrived very quickly, which tells me that they are precooked just like the competition, and tasted quite good. Care was taken to ensure all the toppings were spread over the whole burger. Not like some of the competitors , whose staff often seem to slap a meagre amount of toppings on one side of the patty , or put way too much on. It’s seems that they really don’t care. During this visit at least) it seemed they DQ) DO care. I am pleased to say DQ does more than just ice cream well. I shall be back.

I work next door and I came in to get some ice cream. The power went out for a few minutes and Zander and Olivia did an amazing job carrying the team through the unexpected outage. When I got to the counter, Nicole had stopped serving customers at the till and left even with a line of customers. Olivia who was making lots of blizzards, sundaes, and slushes came to serve me even though there was so much on her plate. Olivia and Zander remained calm during the rush and I was very impressed with them. Great job Zander and Olivia!

My order was taken as a sit inside customer. There was about 15 people behind me. There was other blizzards sitting on the counter melting. The other people got there orders before me and when I got my food it was in a bag. Burger was cold. And had to ask for a drink cup. My blizzard was like drinking a half melted shake. Inside temperature was perfect. Not to cold and not warm just perfect. Enjoy everyone.

I don't eat at DQ as much as I would like to, it's just too expensive for such small portions of food. I normally opt for McDonald's, but now that Wendy's is coming to town. I'm dumping both McDonald's and DQ for Wendy's