Panera Bread - Statesville

PLEASE CHECK YOUR SALADS?? I always order the Green Goddess Cobb salad (it's my absolute favorite! . At first the salad looks normal but I always toss my salads so when doing that I noticed a very large amount of cilantro in my salad. My kids are allergic to it so I immediately called panera because I know cilantro is not an ingredient for this salad. I spoke to manager and she stated they did in fact add cilantro. She said unfortunately she can't remake it due to the whole batch being that way. Which means they served it without fixing it and continued to still serve it. Manager was kind and gave me a refund but pretty bummed I didn't have lunch to break my fasting. I REALLY HOPE they didn't do this to CUT CORNERS on the salads, it would of ended super bad had they taken a bite. If this is how it's going to be I hope they notify people with a sign at the front door or on the app. *and Yes I am aware the dressing has cilantro we don't consume it we use a homemade avocado dressing*

They really dropped in quality recently, our drinks were warm and uncarbonated, my sandwich was thrown together with as few ingredients possible. My wife received the wrong sandwich entirely. Won't be coming back for a while.

My salad is as big as my hand with three little dinky pieces of chicken, the bread wasn't even wrapped in anything, the little bag of Chip was snack size that came with my husband's sandwich. My first bad review.

08-28-2022 Food is okay for the most part, however, the wait time is incredibly long. I ordered a strawberry lemonade today with lunch and it tasted like it was fermented(it was not good at all) The quality of this specific location does not meet the quality of other locations I?ve been to. I will update this review in the future and inform y?all if the quality changes, good or bad, in the near future.

This place is comically bad. It was almost completely empty, and 2 sandwiches took about 15 minutes. There were dirty dishes piled up at the trash cans, trash on the ground on their patio, no napkins in the dispensers, no paper towels in the bathroom. They even doubled one of our orders and put 2 sandwiches on 1 plate. Hahaha! I?m not sure who is responsible for managing this place, but they?re obviously skipping work. This was around 3:30 so it?s not even like they hadn?t had a chance to straighten up after the lunch rush. The food was fine and we weren?t in a hurry so it was just funny to see all of the chaos.