The Human Bean - St. Joseph

Google Maps stated open until 9:00pm. Went around 8:30pm only to find it closed.

Please update your hours. I left our baseball game to get a cup of your coffee because your website says open until 9pm. You were closed at 8pm. Very disappointed.

Rough day on The human bean open until 9:00 pm. You could even order in the app yet no one was at the actual store.

I usually have a great experience but the young woman in the KU sweatshirt that waited on me last Tuesday 8/15 was extremely rude. She charged me $23 for a 32oz caramel granita and a 32oz iced mexi mocha with oat milk and an extra shot. When I questioned the price she tried to tell me the 2 $7 drinks were more because of the special milk, the extra shot and the flavoring. Once she took the time to recheck her work she realized she charged me for a 3rd drink. Without a single apology or or any type of accountability for her screw up she looked at me and said I will make you another drink for free . I guess she forgot she overcharged me so it would not be free. She also told me she could not give my money back because I paid with cash! Again never an apology, she acted like I did something wrong. She needs a refresher course in customer service. And manners!!

This is always a stop on our way to KC, the staff is so kind, the drinks are delicious, and the chocolate covered espresso beans are AMAZING. Make sure to buy some or you'll regret it later!