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Contribute Feedback What Pacifico Carbone likes about Steak N Shake:
marina gave the absolutely best customer service! she made me sure to repeat my order back to me and she was very friendly when I arrived in the Drive-Thru window! my order was made perfect and my food was hot! I thank her for her friendliness and love for the detail! View all feedback.
What Ross Walker doesn't like about Steak N Shake:
Driving through Illinois and remembered how great Steak and shake was....yes WAS! It tasted like dog food and had no flavor on the fries and the shake tasted like it had something else in it that was putrid. Talk about jumping the shark to the quality is used to be. The meat use to be meat but this was something totally different. YUK! I suggest you rethink this food for life. View all feedback.
Restaurant is older, worn looking and not super clean.
Stopped by here around 3p the other day and ordered a single combo at the drive thru. Fries were okay, drink was fine but the burger was a mess.
Marina gave the absolutely best customer service! she made me sure to repeat my order back to me and she was very friendly when I arrived in the Drive-Thru window! my order was made perfect and my food was hot! I thank her for her friendliness and love for the detail!
Next door to our hotel so we went. always good food. everything we expected. service well they give them the kittens they need without asking.
Stopped on our way to St.Louis (2:00pm)-I had a bad feeling walking in-dirty windows, dirty tables, prep area was gross, employees were not welcoming, food was greasy…I should have never entered. This location does not represent the franchise in a positive light!
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