Wild Wing Cafe - Spartanburg

We went to eat and we were asked to sit at the corner table and sat there for 15 minutes, no one came by to take our order or even ask us if we wanted to drink something... all waiters were on their phones. We were ignored!!! NOT recommended!

0 stars. Which is sad, because I am a long time patron and grew up hanging out there with friends. This establishment is on the brink of shutting down, and it shows. We arrived last night at 7:40, Myself, my husband , and our 8 year old. We were sat at a sticky table in a restaurant with one large family (of 15), and two single men sitting at the bar. We ordered, tater tots as an Appetizer, 25 wings, and my daughter got a kids meal. By 8:15 we had not received our food, our waitress came out and said 10 more minutes . She disappeared until 8:45, and told us it would be up soon. At 9:00, a manager showed up and checked in and we told him we haven 't even received our appetizer... so he got us that promptly and told us he would discount the meal for our wait. By 9:25, we were done waiting. It was past our daughter 's bedtime and we were all really hungry. We flagged down a waitress (not ours) and asked for a check for the appetizer and drinks. She said she would get our waitress. Our waitress popped out 5 minutes later with our food. 9:30pm. Our wings were not right, the sauce was crusted on and burnt, bitter, and no actual sauce. The wings were small and dry. The celery was too dark of a green, and chewy with a chemical taste. My daughter 's chicken was good, but her fries too hard to chew and her ice cream was warm chocolate sludge. She wouldn 't eat it. The restaurant had at least 9 employees I counted working and the place was empty. We will never go back. It was disgusting, and we didn 't get home until after 10:00pm.

I am well aware of the understaffing situation, but this restaurant takes it to a new level. They are over seating each waiter/waitress, all while ?someone from corporate? watches. We got a 15 piece chicken wing, among other dishes, and when the chicken came to our table they looked like mutated chicken heads. Most of our food came out much later. One of the plates was cold, as was the food on it. When we were asked how our food was, we explained that it was ?okay?. We were met with an excuse of ?This is a new product?, ?I am over 19 stores from area A to area B?, as well as other statements. We paid $60.00 plus a tip, for food that we were quite displeased with. I asked to speak with the manager, who stated that he was from corporate. He was very understanding as to why we were so unhappy with our food, and provided us with a refund. After we left, my partner stated that they were feeling ill after they ate their food. Overall, this was a VERY poor experience. I would have been better off going to get food at a gas station.

If I could give zero stars I would. Don?t ever order this through through doordash. No fault to doordash, the items were delivered on time and still warm, but this is ridiculous. This happened last year and I had to ask for a refund as well. I ordered wings and I got bones with a tiny bit of meat on them. I don?t know who is in charge of quality control for what goes out for delivery but they need to be let go. I know this can?t be what hey serve in the restaurant. Will not be ordering from the Wild Wings Cafe in downtown Spartanburg ever again. We will direct all our further business elsewhere.

The wings were ok. They are low on employees and the service and food shows sadly. The appetizer we wanted they was out of it so they told us and made us something different which im unsure of what exactly it actually was but it was almost burnt. The macaroni was dry and barely warm. I dont recommend especially if the place is even remotely busy. If theres maybe 1 or 2 customers you may be ok depending on the time you go.