Reviews

Overall Total Score
3.7 out of 5
Very good | 3500 reviews

What Nick C doesn't like about Burger King:
This restaurant has inconsistent service. Every time I visit, there seems to be new staff. The morning team is efficient and friendly, but the night team is unpleasant and seems disinterested. The process at the drive-thru window is simply transactional and lacking in customer service. It feels like they just want to get rid of you as quickly as possible. Make sure to ask for any condiments or sauces before reaching... View all feedback. What Gamer S likes about Burger King:
The staff is friendly whenever we have dined inside. The orders are always correct no matter how much food was ordered for the family. Dining area is kept clean by employees. Only downside is the play area is closed for the kiddos. View all feedback.

Reviews from various websites

Top-rated
4.0 ★ from 10 reviews
Nick
10.11.2023 - 11:12

This restaurant has inconsistent service. Every time I visit, there seems to be new staff. The morning team is efficient and friendly, but the night team is unp...

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Gamer
10.11.2023 - 11:12

The staff is friendly whenever we have dined inside. The orders are always correct no matter how much food was ordered for the family. Dining area is kept clean...

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Girl
10.11.2023 - 11:12

I received a burger with paper in it. I informed them and they apologized and remade the sandwich.

Jaime
10.11.2023 - 11:12

This location is awesome... stay away from the one at 16615 Pacific Ave S Spanaway... they completely ignore you until you drive away....

Lisa
10.11.2023 - 11:12

I prefer this location over the one on Pacific/Spanaway. The staff is friendly and helpful. Even when there was a mistake in my order, the person I spoke to on...

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The dining experience at this fast food restaurant is markedly inconsistent, with variable service levels depending on the time of day. Morning staff are praised for their efficiency and friendliness, while evening shifts often fail to meet customer expectations. Many guests report issues with incorrect orders and missing items, compounding frustration with a drive-thru experience that feels rushed and transactional. Despite a few shining moments of excellent service from certain employees, overall food quality and attention to detail leave much to be desired, prompting some to recommend seeking alternative locations for a better fast food experience.

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