Mcdonald's - South Shields

Just recieved my order and all the chips were not cooked, looked like they just dipped them in fryer and pulled them out, raw, soggy and unable to eat. Tried to ring but what a surprise no one answered, will give simonside a miss for a while shocking and disgusted with order

Wated mins in drive thru and then go parked in waiting bay for minsAnd food was cold

Got a veggie burger on Good Friday, it was yuk never again will I go to tower place Macdonald's, up until years ago I would go at least times a week, last year I think I went twice burger was lovely so I thought I go back to Macdonald's again, burger was awful and the fries were cold, the strawberry milk shake taste of nothing in fact the only thing that was lovely was the caramel sundae out of the whole order. I was over the moon, when Burger king open, time I went milk shakes and ice cream machine was off so disappointed there, did have a coffee and it was yuk yuk yuk i'll stick to the shakes. So star's to Burger king

Got a veggie burger on Good Friday, it was yuk never again will I go to tower place Macdonald's, up until years ago I would go at least times a week, last year I think I went twice burger was lovely so I thought I go back to Macdonald's again, burger was awful and the fries were cold, the strawberry milk shake taste of nothing in fact the only thing that was lovely was the caramel sundae out of the whole order. I was over the moon, when Burger king open, time I went milk shakes and ice cream machine was off so disappointed there, did have a coffee and it was yuk yuk yuk i'll stick to the shakes. So star's to Burger king.

Today a family member on the line ordered, collected order and on the return to home the ordered and paid for “Egg and cheese” mcmuffin had no ice or cheese. we live miles away. arrange the spatialities and asked to return to correct the order. what has actually been corrected. no compensator offer for the time and additional costs of the additional return. I would say a offer of a small drink would be a good customer service that happened to other local mcdonalds. check not only the product in the bag is, they open the packaging to check it has the content. Yes, this can slow down the waiting queues, but can save unnecessary time and additional travel costs.