Reviews
What Grady O'Keefe doesn't like about La Puente:
You Never Know What Price You're Going To Get. The food is okay not fantastic but not bad. The service is like all the other La Puente's in the valley they act put out that you're there. Weird because I think it's family owned and you'd think they'd be glad to have customers spending money to support their family's livlihood... Overall this restaurant isn't really one I would normally feel enough either way to write... View all feedback. What Loraine Purdy likes about La Puente:
Not bad at all. As a first-timer at La Puente, I was fortunate to stumble in just in time for the Wednesday lunch special, an enormous smothered burrito with cheese and a generous helping of either rice or beans. I found it to be outstanding. The sturdy flour tortilla hold up to the chili without being too bready. The chili verde is outstanding, the heat and flavor of green chiles is well balanced, with a hint of tom... View all feedback.
Reviews from various websites
Customer service. the people working in the front counter are so rude. I never go there again! new people to hide!!!!
Operating times. fasten their website, or place a sign in the window. instead of getting false information
Eating is good...customer service is not. we always meet at least one worker in this restaurant who has a huge chip on the shoulder. it is always a cry, and it...
read moreCustomer. I really have to say good food! I was in other Mexican restaurants, but had something always wrong as a taste would never be the taste, they would hop...
read moreGood food, not so good service. I have always loved La Puente's food. I used to love their service too. They were friendly and would check back with you and act...
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read moreLa Puente restaurant offers a mix of experiences for its customers, with some praising the food as excellent and consistently good, while others note that the service can be lacking in friendliness. The smothered burritos are a standout dish, with many customers returning for this menu item. Some have also experienced issues with the billing process, as prices can vary even when ordering the same items. Overall, La Puente seems to be a hit for those who prioritize delicious food over exceptional service.