Friendly's - South Portland

We went with a group, last sunday, the servers were friendly and the food was decent. Orders were correct and everyone got their food at the same time. Nothing really blew us away but it was a good place to get some food, and tasty ice cream, late afternoon on a Sunday.

Amelia here was really great. She was friendly and great. As for the food, slight overcook on the burger, but no fault to the waiter. Also a forgivable offense as it is better to overcook than undercook. Ice cream was excellent as always. Also of note, I use a non-linear method of calculation. Overall would rate 9.1 10 however did not receive the fifth star as I reserve it for places that are flawless. In all fairness everyone makes a mistake once in a while. Therefore is very difficult in my opinion to earn.

Today my friend and I came in. I had the soup salad and the free medium sundae! The person who served us was Garrett! He was absolutely amazing, very friendly, attentive, and welcoming. This was my first time here, I will come back again.

I went in for lunch today with a client and I can't say enough nice things about the experience we had. Most places struggle with individuals who have communication issues. Our waitress Hailey did not. She was incredibly sweet to both of us, very attentive but not overly so and her vibrant smile definitely showed she cared. Their were a few other guests who were giving her a bit of a hard time and she handled amazingly, super professional and it didn't appear to faze her in anyway. Hey Friendly's, I don't know if you do bonuses, or some sort of recognition for great service, if you do, Hailey 100% deserves it.

The gentleman that usually works the drive thru is absolutely incredible. He is very attentive and accommodating. We frequent the drive thru just for his service. He is funny, kind and always smiling. Most times we come by, he is running around, helping out front, etc. I’m not sure how much he gets paid. But I can guarantee it is not enough. Kudos to the people that raised him, and good on you folks for hiring him. We hope he’s here to stay.