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Contribute FeedbackPizza Express has garnered mixed reviews, highlighting a range of experiences from disappointing to delightful. Many diners reported issues with service, citing rude management, slow order fulfillment, and a lack of attention from staff. Complaints also included insufficient toppings and high prices relative to food quality. Conversely, some guests praised friendly, efficient service, enjoying satisfying meals despite the challenges of busy periods. While the atmosphere varied, there were moments of genuine warmth from staff that shone through. Overall, diners felt it was hit or miss, with a need for consistency in service and food quality to enhance the experience.
I feels very bad customer service at this restaurant. It’s takes ages to take order and when we ask about the bill they don’t even give any response for a while as the restaurant was not too busy at that moment. K feel it as a really bad experience. Service: Dine in Meal type: Brunch Price per person: £10–20 Food: 3 Service: 1 Atmosphere: 3
Service a bit slow it wasn't busy) but the food was what you would expect for pizza express and the restaurant was clean Kid-friendliness: Great kids menu Parking: Ample free parking up to 2 hours Service: Dine in Meal type: Dinner Price per person: £10–20
We arrived at the restaurant and waited for 10 minutes without being acknowledged, while the waitress stood next to us on her phone. A man, who turned out to be another waiter or manager, pushed my boyfriend out of the way to put menus on the table. When we asked if there was a table available, he said no and walked away. When he returned, we asked how long the wait would be, and he shrugged and said maybe 15 to 30 minutes. Five minutes later, he gestured towards a table covered in half empty drinks and used napkins, telling us to sit there. We decided to leave and went to KFC instead. I have never experienced anything like it before. I would suggest avoiding this place at all costs.
Stopped in on the way to meet a customer. Lovely thin crust pizza but what a rip..3.95 for a small bottle of coke Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Cheese Pizza
Service at this restaurant was rated 4 out of 5, while the atmosphere received a slightly lower score of 3.