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Contribute FeedbackDining at McDonald's can be a hit or miss, as several patrons have discovered. While some report disappointing customer service and frequent order mistakes, particularly with missing items and delays, others have had unexpectedly pleasant experiences. A recent visit revealed hot, fresh food that showcased the brand's potential when prepared well. Additionally, one lucky customer finally enjoyed the elusive combination of slushies and milkshakes, receiving commendable service from polite staff. Overall, while quality and service fluctuate significantly at this fast-food chain, customers hope for a more consistent experience.
It is back, but only until the 26th so go, go, go. this mcdonald’s is fast and easy. the personal is good in what they do, never wait for 5min for eating
Ordered our breakfast online using their own app. 1 item was not received. Also food was left on door step, by their delivery company. Call restaurant explained what happen. No joy from the first person who all she said was pardon. Then I spoke with the manager and explain again. Comment was I had to go to them to collect the missing item or go there and get a refund. I said it would cost me more to drive. I wish them a merry Christmas (not) Terrible customer service. Just an acknowledgement of their mistake and a apology would have been good to receive
The drive-thru service was slow even though it was not busy. The chips were lukewarm, the burgers were stone cold, and to top it off, they were out of milkshakes. I think I will pass on this restaurant in the future.
Poor service, I dont know what else I can say other than service was subpar. Was stuck at the drive thru for so long, even though I was the only one there.
I went to this restaurant to get slushies and milkshakes after a busy day. I have visited this place at least 5 times in the past two years to get milkshakes and slushies, but I have not been successful in the past. Either it was a choice between slushie or milkshake, or nothing was available and we had to get soft drinks instead. However, today was different. We were able to get everything we wanted: milkshakes and slushies! This was the first time this has happened in about 2 years. I was so pleased that I decided to write a review. The strawberry lemonade slushie was fantastic, and the banana milkshake was probably the best milkshake I’ve ever had at McDonald’s. Both drinks really cooled me down and satisfied my thirst. Ordering on the machine was easy, and both employees at the counters were very polite. I really enjoyed my experience at McDonald’s today.