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Contribute Feedback What User doesn't like about The SNOWMASS Kitchen Starwood:
while the workers really tried to make us happy, they were stumbled by terrible poor management a training. the menu changed from the time when I talked the original reservation that the food truck was 't it done. it took 15 minutes for the personal to find wine glasses for the wein we ordered, and, even then, they were not the right style. eating was okay, except my trout that was overcooked (probably as a result of... View all feedback.
Very nice gracious server. Abrupt and rude manager. Empty restaurant when every other restaurant in town is packed.
Bland overcooked overpriced not very fresh food and slow service. Like Chef Boyardee and Waffle House had a baby.
I made the rez a few weeks ago for NYEve and did not notice or maybe the menu was not up re: the 175 prix fix menu . . but I had no idea we show up for our rez with 2 kids and were informed of the 175 prix fix and kids menu only for 10 and under. We had no real option except to leave without other dining options available on NY Eve. The restaurant called earlier in the day and SHOULD have informed us of this ridiculously priced prix fix menu and we would have cancelled. They did allow our kids to order off the kid menu fortunately. 1. 175 per person for an 8 course (tiny course) is ridiculous. It supposedly included a champagne toast but I paid $22 for a glass of champagne so I was charged for this. 2. Food was good so I m not complaining about that but it was extremely over priced. 3. I think we were seated in an overflow location near the bar very bright; no music; very cold not a good atmosphere at all. 4. The dining took a LONG LONG time we had 2 kids with us they should have expedited everything. We missed the fireworks at 10 pm (we had an 8:15 rez). 5. Our waiter was fine but too many people bustling about taking our plates if not finished they were not organized at all it was a very uncomfortable and as I sold my daughter interesting evening . . . and we spent over $600 for our food/drinks/tip (of course I left a good tip it was not the waiter 's fault). I felt quite fleeced . . .should have left but again we had no dining options at this point on NYEve so we were kind of stuck.
Only annoyed when the bill came and our glass wee was 21$. it was brought out to try and the price was not mentioned. next time I'll ask
When they think they will get the dinner menu, they will see on this app think again. When I mentioned this to the waitress, it looked like she was talking to someone came back and told me it was her “short menu” and that it was very similar to online. the only thing similar was a Caesar salad. I told them it's nothing like what I saw. They forgot my daughter limonade and when it finally arrived, it was only water with lemon and melted ice and they accused me $5 and said it was a limo $5? I don't mind if the kids like it. they messed up my order and I was done. very frustrating experience, and I never write reviews. I will give them something, they took a whole 15% off the bill, which was $4.95 many thanks for the payment for the ‘Soda’ lemon water. will not go back.