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Contribute Feedback What User likes about Sixth And Main Coffeehouse:
a sweet place! the only disadvantage is that they only take CASH tips that (even if the barista definitiw is used) is sad because I never wear money. remember when they try it! View all feedback.
What Garytt Mattingly doesn't like about Sixth And Main Coffeehouse:
The woman in charge at this restaurant was extremely rude from the beginning, and she was also disrespectful towards the DoorDash customer service representative. They ended up hanging up on her. There are many other coffee shops with much better service in the area. View all feedback.
The blueberry matcha is unlike anything I've tried around here. It's so good! Worth stopping in if even just for that.
My absolute favorite place in Shelbyville. Way more affordable (and tasty) than its competitors, all the staff members are so kind and are willing to make anything any way you want.
I am disappointed to share an unfortunate situation at a place which served well-tasting coffee. I hope this raises your awareness as you make your own choice of to whom to give your business. A group of 50 colleagues and I were in Shelbyville for business for several days. We chose Sixth and Main to order multiple coffee carafes to support local businesses and had a very pleasant ordering service from a young woman. As she began to brew the coffee, Angie arrived and upon learning of the large order, stated to her employee and me this needs to be ordered with a one hour lead time to not tie up the brewers for other customers. It was clear Angie was not pleased as she told her employee she should have known. I responded that would be no problem, we’ll wait for the one currently brewing and come back anytime later for the others. On my way out, she asked her employee if she charged me for condiments. I was taken aback at the attitude in which she spoke towards her employee and did not feel it my place to respond and left the store. I returned later to pick up the remaining order to Angie exhibiting extreme rudeness towards me. I asked why she was treating me with disrespect to which she explained I was rude for not wanting to pay for condiments. I clarified I am more than willing to pay and apologized for not previously making that clear. She explained how one carafe is $12.50 and condiments would cost an additional price per serving. I clarified I paid $17.00 per carafe asking if that must have included condiments. She then realized they raised prices, explained she did not know and how could she know, that they have been in business for 18 years and it is hard to make money, and costs are rising. She also sadly belittled her employee saying she is 20 years old and does not know. Angie continued to speak at me with a raised voice and attitude that clearly expressed her annoyance. I asked her to please do not continue to speak with and treat me with disrespect. She raised her voice further telling me I did not want to pay for condiments and asked me to leave the store. Honestly, at this time I had hoped she would at minimum acknowledge her attitude towards me and no longer speak with rudeness and disrespect, and at best apologize for any misunderstanding. I have compassion that she must be dealing with stress in her life, so I asked her to please not treat me this way and know that I am willing to pay for condiments. It was clear she was set on her opinion of me which then I tried one more opportunity to deescalate the situation informing her that I do not understand her attitude towards me other than possibly because I am an Asian American (which in my 50 years of life, this has sadly been an explanation for situations that just didn’t make any clear sense). Sadly, she raised her voice even more and said I was the one being extremely racist, pointed her arm/finger at the door and told me to get out, and picked up the phone threatening me with calling the police. This was also all in presence of a handful of customers. I have compassion for Angie and am very saddened and honestly very unnerved by the situation. It was extremely unpleasant, and my wish is she can be self-aware and mature to self-acknowledge, and especially to ensure this local business continues to provide good product, employ very pleasant employees, and thrive for their customers.
Great coffe, friendly barristas and welcoming atmosphere.
Wonderful coffee shop with a very classy, cozy feel. The cute seating and outlet/WiFi access allowed me to do my classwork with ease. The coffee is great too! Thank you, Sixth and Main Coffeehouse!