Denny's - Shelby

When the previous GM was there, they tried to turn the store for the better. Food was great, services were excellent, open in time. Now they never have anything, they never open before 8/8:30 sometimes 9. Never have workers and the new GM is racist. The good workers are overworked and unhappy. Isn't there anyone monitoring this place? If I didn't know better, I'd think the new GM tried to finish the store. My family came to feed, we were informed by a wait (by short staff), when we were finally sitting and ordered, our food was basically raw. When we asked about the GM, we were finally informed that she was the cook for the day. It would be a waste of time to talk to her because she obviously didn't care how the food came from the kitchen. The 3 $10 burgers were raw, the 2 orders from Fritten were overcooked, and the Hash Browns came on the plate burned black on the top and uncooked on the bottom. It's like she cooked a side and just served it. Denny made a mistake. This was our almost daily restaurant, but this experience had an acidic taste in our mouth that we could not wash out! Please get it together before you lose big business! Our server tried to make it better, but the care must begin from above and not vice versa. How is it that the server supports more than the GM?

Food was okay. Service was much better than last time I was here. Was not crowded. Good thing since there was only one server/cashier/hostess. She did a good job keeping up with it all. Randy L

I must say, Nikki, Jazz, and Tiffany saved the day like always. To say it was just 3 people working the floor you would have thought that it was fully staffed. Not sure if that was the manager on duty with them but if so she could have stepped in and done much much than talk on the phone and play work.

This is the first time I've been in that Denny's and I can say to the waitress in the chest you were amazing the waitress and the chef I give you a lot of compliment you breakfast with the best the bomb hey you all were very good to us thank you very much and we will be visiting you again Happy Fourth of July

I just want to say how awesome the employees are at Shelby Denys. There are 3 people running this restaurant right now. They are doing it with smiles! The food was delicious and the service was better than most places I've been lately! The cook was even helping run food. I hope the owner knows how awesome their employees are, they definitely deserve raises!!