Pizza Hut - Sheffield

Not for a few years because of food poisoning at one of them. where they have not taken responsibility or showed empathy. but a colleague wanted to eat lunch here last week. much improved service and food quality and I enjoyed my buffet lunch.

Hadn't been to Pizza Hut since I was a kid, and won't be going back. £30 for a sharing pizza and a drink each, and I just can't understand how you can justify the cost. It's essentially self-service (the waitresses were nice though), there's no vibe, and the pizza might as well be a frozen pizza (it's edible, but not the quality you expect when you eat out). If you're in the city centre and looking for pizza, this has to be the worst place. I'd walk a minute down the road and go to Kommune if I were you, or even just go to a local takeaway.

£15 buys pizza, cheesy garlic bread, unlimited salad and a bottle of bud. The pizza was slightly undercooked a couple of minutes more maybe needed so the last slice had a soggy bottom. Everything else great. Staff were friendly and efficient food came quick enough. I don't like this idea of pay at the counter in advance downgrades the place from restaurant to fast food joint yet they price like a restaurant. So a star knocked off. I'm guessing the staff don't get tips anymore and they can run on fewer waiting staff. So I'm also guessing the only ones happy with this are the bosses. Would it put me off a return visit... absolutely yes.

I asked for a bit of warm pizza sauce to dip my pizza crusts in and was told the manager says we can 't do that . I have requested this in every pizza hut restaurant I have been to on the last twelve years (including this one that I have been to 12 times). Also, my wife asked for no chips but for corn and was brought chips. When the waitress came, my wife pointed out that she had not asked for chips to be told yes you did by the waitress. You don 't do that. You don 't call your customers liars. Bad customer service and my response is to write this review, and attend one of the many other pizza restaurants that Sheffield has to offer instead next time.

£30 for me to take two teenagers to the buffet. Too expensive. I think that the buffet price should include a soft drink per person. Horrible view of an alleyway covered in graffiti. Won't be visiting again.