Giraffe Sheffield Meadowhall

The restaurant seemed understaffed. We waited a long time for our plates to be cleaned from our table, after both courses. Multiple items were missing from the menu when we visited too. Some of our drinks were flat and, while they were replaced, the replacements were also under carbonated. Our celebration dinner wasn't much the fanfare we'd hoped. Having visited other chain restaurants we were expecting some sort of special birthday dessert or drink of some kind. Alas, nothing arrived and we paid our bill with some plates still on our table. The food coming from the kitchen was of a good standard and the waiting staff friendly when they were at our table but, I probably won't go back. This was the 2nd time in 3 weeks the restaurant has underperformed, in my opinion.

Had several allergies. The online allergen matrix technically excluded every meal, but the manager made the very sensible decision to offer combinations that were suitable, by adding or subtracting different components. I had a delicious lunch and was made to feel welcome.

Disappointing hoisin duck salad. Very dry overcoooked and very sparse duck

Having booked at table in advance, it was disappointing to arrive and be told there was no table available, so we had to wait a short while for one to become available. The restaurant was clearly busy, so took some time to take the food order and for the food to arrive. Food was tasty, but could have been warmer. Portion size was pretty small. Overall, it was OK, but seemed quite expensive. Won’t be rushing back.

Lovely staff. Always very welcoming and helpful. Good menu choice. Reasonable prices. Nice place to meet up with friends.