Whataburger - Seagoville

Ordered online, showed up 5 minutes later than the readiness time. I checked on the board. it took another 15 minutes to get the job after I called to check. That's why eating was cool.

People here are always very nice, but the order was wrong, the fries were barely warm, and the whataburger bun seemed old, crumbly, and defeinately cold. The meat was just warm .. yuck, we also made the mistake of ordering the Chicken Strip BBQ sandwich.... $11 PLUS... are you kidding me ??? Just the sandwich... not the MEAL, and then it was dry, not enough sauce. I 've hesitated for years to eat at Whataburger because of the outragous prices. It 's just WAY too expensive fast food, and especially if the food is sub-standard. I will not ever eat at a Whataburger again. (We ate in, so the food being cold was off the grill , and not because we drove it home)

I love Whataburger. I don't like rude, slow, incompetent cashiers. Tonight, I waited in line for approximately 15 minutes with only one other car in line. The girl working taking orders continually told me to wait. On top of that, she was so rude I literally had to deep breath to keep from telling her off. On top of that, when we got to her window, she continually scratched her head, touched her face and ear while making drinks. I was so mad by the time we left. I was so discouraged because she was so rude; I held my breath. Someone who either manages this particular store or owns it needs to check in on the staff. Very disappointed in a place we usually love to go.

This place is a joke, I waited at the counter for over 15 min before they took my order, my food took over 45 min, they weren't even crazy busy at the time. They had a bad attitude and did not even apologize for my wait time. Once I got my food and I reheated it because it was cold it was good but I will never return to this location... Ever!!!

The food was so so. The ice machine in the lobby had no cover, so all the ice was exposed . The whole lobby was nasty. The only bright spot was the girl waiting on us, her name was Penix. She was the shining example of customer service with a smile. She is a great asset to your company.