Mcdonald's - San Ramon

Wrong ingredients for breakfast sandwich.. awful packing.

Food is fast and consistent for 60 years, in my experience.

Did a mobile order, for 2 cheeseburgers and 2 large fries. Received only 1 fry out of the 2 I ordered, and had already pulled away from the restaurant before seeing I was missing a fry. The restaurant was closed to customers so couldn’t even go in if I wanted to for assistance and it was raining so I wasn’t gonna go stand at the door in the rain. Definitely not my first go to quick fast food place. The burgers tasted like the meat had been out for awhile, only warm like they’d been sitting for awhile. The one fry I did receive was good though, they were hot but still disappointed I was missing a fry. Would not go out of my way for a meal here.

Placed an online order for pickup. When i got home, they had forgotten my fries and sweet and sour sauce for the nuggets.

I don't understand why McDonald's employees have such a hard time getting orders right. They literally have a step-by-step list that tells them what to make and what ingredients to put on it. Even then, they consistently forget to add extra cheese, or remove an ingredient that I wanted removed, or forget the sauces, and sometimes even forget entire items. This location makes mistakes so often that I always have to pull over and check my order after ordering drive thru. Having to go inside to get my order fixed defeats the convenience of using the drive thru.