Double Decker - San Francisc

Not sure why you put a woman who barely understands English on the cash register alone. I was able to communicate my order to her but she couldn't understand either of my basic questions, one of which was inquiring if Mitchell's ice cream was used to make the shakes (reasonable assumption since they sell the same flavors as standalone ice cream). Here was our basic order: 2 shakes (1 chocolate, 1 vanilla) and a small order of sweet potato fries. The woman working was very nice and I tipped $5 before the order was even ready. Sigh...the sweet potato fries didn't even make it the 20 paces back to the car before they all fused together into a cold and slightly soggy monstrosity. Both the shakes were contaminated by several things. I had the chocolate shake and my husband had the vanilla shake. Mine had solid and uncomfortably chewy pieces of chocolate something-or-other. I'd rather not speculate, it makes me wanna barf. My husband had both chocolate AND chunks of strawberry in his VANILLA shake?? Yo, what if he were allergic to chocolate or fructose?? You guys need to do MUCH better at avoiding cross-contamination. I'm not even going to blame the woman who was left to work that counter alone. If she can't fully communicate with the majority of her customers, she has no business being left alone. Shame on the management.

Here is my review of dining at Double Decker. The Western Bacon Cheeseburger was definitely 5 stars some. The beef patty was firm, fine grained and slightly marbled. The bacon tasted sweet and very similar to applewood smoked bacon which is thick and meaty. The bun was toasty and not to thick. I particularly enjoyed the fries and could have eaten more. The dinning room was not my favorite because of the uncomfortable seating area and loud noises from the counter. Since the design of the dining room was outdated and not set up for comfort dining, I had to compromise. All n' All. I enjoyed the food and service.

The chicken wings and the french fries was pretty good. The restaurant need a make over.

Friendly and attentive service and tasty burgers! Seating outside, inside, and a spacious seating area above with views to the street are comfortable.

I had the double decker burger and it was good. Great value for $10 in this part of town