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Contribute Feedback What User likes about Papa John's Pizza:
I have a problem with a new order. It took some time before the manager came back with me since he left town. When he called back, he ensured that I was well looked after and that my concerns were addressed. View all feedback.
What User doesn't like about Papa John's Pizza:
IF YOU WANT COVID-19 ORDER OF THE STORE We ordered a pizza tonight that you delivered it, my children picked up the pizza, took it in and opened it up not to know it was the wrong order. I called the store to let her know... Ryan the manager told us to give the pizza back to the driver so he could REDELIVER the right customer. He got a stance with me and hanged when I tried to explain that I didn't think it was a goo... View all feedback.
I just placed a carryout order for a medium half pepperoni and half sausage and on the phone was quoted $10 and change. When I picked it up I was quoted $12 and change. I told the cashier about the price discrepancy and she said I was charged for twotoppings even though each topping was only on half. Obviously the clerk wasn't aware of bait and switch laws or that by law theprice I was quoted must have been the price honored. She said she managed to get the price down to $11.75 like she was doing mea favor. It's only a couple dollars but it adds up quite a bit for many many customers and was after all a 20% increase. Sohence this review and we'll see what happens from here.
I've always liked papa johns pizza, but the last three online orders arrived under cooked and uncut. If you can't cook the pizza I'll use Vinos or another pizza place.
Ordered well done and the dough still came chewy. Driver left the pizza at the door without knocking, and it just sat outside until I was wondering why it was taking so long and checked for it.
Delivery- Ordered 2 liter diet pepsi and tried to deliver 2 liter dr pepper. Did not accept it. Mistakes happen but store?s response was unacceptable. They would not give me money back but only said they would credit next order. The pizza was lukewarmand definitely not near quality from other St. john?s pizzerias. Definitely not ordering again and out the $3 for drink.
Yesterday I placed a phone order.while giving the credit cards number the call got dropped . I called the store to place the order. AND they did a terrible job. They did not include 2 orders of appetizers, did not include a pizza. They failed to tellme that each order of brownie contains 9 squares of brownies. Instead they included and delivered 10 orders of brownies. Duringplacing order I was clear that the order was just for 8 people. All in all a whopping $205.00 (approx) bill. With loads ofunnecessary things, being very polite. The person taking the order was constantly putting my call on hold. If you need toorder food from this place make sure you ask for the receipt first when the delivery person arrives at your place,, open eachbox before you tip the driver and before he leaves your property. I don?t think it?s the delivery driver?s fault he deliveredwhat was handed to him All in all a very bad experience. I ordered at this place before hence I chose this place. But that isgoing to change soon.