Pizza Hut - Saddle Brook

I tried to place an order over the phone and I was placed on hold for more than 20 minutes.Another time I placed an order online and wanted to update my order with a small change so I called the location just to be put on hold for another 30 mins. I spoke to the employee and he confirmed he has the change added to the order. By the time I was provided with the old order and when I told them I called to remind about the change he told me to wait another 50 mins to get the updated order.Would not recommend going here again.

Pure Garbage Service , I placed an order on line-over 20m minutes late and I am down the block from them -EmbarrassingI told the filthy girl on phone to cancel and she did not even care .Never again -Stay away from that filthy pizza hut that girl I spoke to must be smelly and filthy and does'nt even care

Wasted 2 hours of our time. Sent our order to wrong person, and then after 2 hours on NBA all star night when we have a party and ordered $150 worth of food, canceled last minute. We called them and the manager accepted absolutely no responsibility. Terrible restaurant.

The The rudest customer service I’ve ever experienced not only that I pre-pay for my order. When I got there, they gave me my food, then chased me out the door and told me no we refunded it and it’s actually gonna be more money when I already paid for my order will never be going back.

I had ordered a cheese pizza with onions and EXTRA CHEESE. When I got the pizza it was clear that they did not put extra cheese and still I got charged for it. I called customer service hoping for a refund, they put me on hold for a long time, I called again, still put me on hold for a long time. The atmosphere is dead. There is very few people working and little to no people in the restaurant. I don't know what has happened, it used to be so nice.