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Contribute Feedback What Tamtheterrinator likes about Burger Lounge:
We had a wonderful time at the Burger Lounge. ? All the food we ordered was delicious. My Burger was excellent and juicy... satisfying and my stomach was not big enough.. lolOnion rings and fries were on point.. crispy and juicy.? I know.. unbelievable. but it 's true.The staff was friendly and happy. They really seemed to be happy working there.I know.. unusual. but it 's true.Washed it all down with a nice dry red... View all feedback.
What Nathan Guido doesn't like about Burger Lounge:
Not all bad but the customer service from one of the males was not okay, however the girl in the front does an excellent job always cleaning and asking if anyone needed anything. One star for the dude who was always on his phone. View all feedback.
We love Burger Lounge!And found this one in Hillcrest on our way to Old Town.My husband and I and our kids walked up,and the big guy upfront at the cash register with blonde hair immediately glared at us.Not even cracked a smile or said hi, can I take your order—nothing. Just the worst attitude ever like he was pissed at us…The vibes from him were really indifferent, and really unfriendly.We placed over an $80 order and a tip.He just walked off. No thank you or smile.But when the next customer walked up by himself—the cashier guy acted super friendly and quickly connected with him. Laughing, cussing, and chatting it up.We were confused at what was happening… We felt like the most passive aggressive service ever… And had to eat in front of the guy..Meanwhile the food was great!And the girl that brought us the food—should be your front cashier person. She was thoughtful, kind, and very sweet.Get that blonde guy off the cash register.I have never left a bad review…But that dude was over the top indifferent and rude to my family—my kids said that.
Great good! Excellent Service (Thank you Patrick for looking up my allergies and being so helpful! . I will definitely return.
We had a wonderful time at the Burger Lounge. ? All the food we ordered was delicious. My Burger was excellent and juicy... satisfying and my stomach was not big enough.. lolOnion rings and fries were on point.. crispy and juicy.? I know.. unbelievable. but it 's true.The staff was friendly and happy. They really seemed to be happy working there.I know.. unusual. but it 's true.Washed it all down with a nice dry red wine.This is the Ryans Bros of the Burger world. Yeah....?????
Max and the team at this location are so helpful and kind!!! Thank you for your service! Adams ave is horrible with Victoria so I had to switch locations bc I enjoy the grass fed burgers, thank you!
Absolutely awesome dining in or out. Service is always top notch and cashiers/servers are soooooo attentive, helpful, kind, generous, friendly. We decided to have dinner in the store one night vs. ordering take out and were blown away with everything. At the end of our meal, the cashier (who also happened to be the only one out there, was also prepping all the to-go orders, helping pickup order customers, taking orders in store, serving all the diners in store, and basically keeping the front of house running) stopped by our table with a box of cupcakes and offered us dessert on the house. It was just so surprising and sweet. I’ve always found Burger Lounge food to be good but now having dined IN, overall it has bumped up everything to “Great!” Vegetarian options: They have a wonderful turkey burger and turkey burger salad. As well as a few fish and chicken sandwich options with breaded or grilled prep options.