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Contribute Feedback What Mike L likes about Chili's Grill:
It's the first time I've ever given Chili's five stars. We had the wings and chips and dips and it was wonderful delicious and perfect. Of course that was not the store in fort Smith because that one's terrible. View all feedback.
What Kirk P doesn't like about Chili's Grill:
Service was average in the bar, not great or up to Chilis standards. Having opened and eaten at 100s over the last 25 years, it should have been better. Warm, wilted lettuce on salad and crumbs for tortilla chips should never had made it out to the table. Mr/Mrs GM, you have some work to do in your restaurant. See you again soon. View all feedback.
Soon as you come in the door the service is top notch and the atmosphere is charged it is clean and one of my favorites by a long shot. The food is made the best way possible always hot and fresh. I have been here many times and they Never disappoint me. This is the last restaurant my son and I ate at and I will never for get that and the service you all provided it means so much! Keep doing what YOU DO! Ten stars in my Book!
SOOOO GOOD! love the service as well! 10/10 would recommend?!? I love the food! Best place in ambiance!
It's been a long time since we've been here, so it's worth a new review. Good selection of beer on tap, but could have been colder. We started with chips and guacamole. The good, they were thin and relatively fresh. I like thin chips. The bad, they were pretty broken up, like they came from the bottom of a bin. The guac was ok, but kind of bland. Salsa was too vinegary for my taste. For the main course, cilantro lime carne asada. Again, good to bad. Meat was tender, and cooked just right. The best part of the meal by far. The black beans were OK. They lacked any real flavor, but I ate them. The rice, bad. It was dry, no flavor, and had quite a few crispy dry pieces. I did not eat the rice. Service level was best I've seen in some time. Although they were busy, we were seated relatively quick. My beer came without delay, and meal served fast. Our waiter was polite, and just attentive enough to make sure I didn't need anything, but didn't stop by every time I took a bite to ask if we were good.
It's a chili's so expect chilis food of course, but WOW are they friendly! Our server Justice was super attentive and sweet and brought everything we needed! The supporting staff was also very friendly and my tea was never empty! The food came out fast and was definitely right off the grill so if you're feeling chilis, this place has you covered!
This review of 2 stars is partly my own fault which I'll explain later. I'll start with a positive. I sat in the bar and Sarah did an very good job as my server. She is an asset to the establishment as I observed interacting nicely with the bar patrons. In regards to the food, I as was in the mood for a steak and the restaurant was walking distance from the hotel. After looking at the menu, I went against my better judgment and order the Classic Ribeye with grilled shrimp, loaded mash potatoes and steamed broccoli. Note to self, never order a ribeye at Chili's. While the loaded mash potatoes were good, the steak was below average at best. I should have ordered some more safe or driven to a steakhouse for a decent steak. Lesson learned.