Reviews

Overall Total Score
3.7 out of 5
Very good | 350 reviews

What mbah edwin doesn't like about Tropical Smoothie Cafe:
This restaurant does not make good smoothies. I bought the detox island green smoothie and noticed that it tasted like water. The lady who served me had poor customer service manners and was rude. Despite thanking her, she did not respond. I was very disappointed. View all feedback. What Amy Devlin likes about Tropical Smoothie Cafe:
I always order through the app and it's always convenient! I can quickly grab my smoothie and go. I really enjoy this location, as they make my smoothie exactly the way I prefer it and it's never watered down. Every visit to this location has been positive. Thank you. View all feedback.

Reviews from various websites

Restaurantji
2.5 ★ from 64 reviews
Potomac
18.11.2023 - 23:38

If I could, I would give this place a zero rating. The staff is lazy and incredibly rude to customers. I would prefer to drive to a restaurant that is further a...

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najsjjd
18.11.2023 - 23:38

Horrible, HORRIBLE, service. As I walked in I felt a shift in the atmosphere, I felt extremely unwelcome and unwelcome uncomfortable. The young lady who was rin...

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Charles
18.11.2023 - 23:38

The girl in the black sweat top is so non customer service. She gives off a negative vibe. She never smiles or anything is her face frozen.

Romana
18.11.2023 - 23:38

THE MANAGER IS SO RUDE. RUDE TO CUSTOMERS AND RUDE TO EMPLOYEES. I walked in and she gave me the nastiest look and attitude and then proceeded to speak so disre...

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mbah
18.11.2023 - 23:38

This restaurant does not make good smoothies. I bought the detox island green smoothie and noticed that it tasted like water. The lady who served me had poor cu...

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The local smoothie restaurant has received polarized reviews, highlighting significant disparities in customer service and product quality. While some patrons appreciate the convenience of app ordering and the consistently satisfying, well-made smoothies, others report disappointing experiences. Complaints about lackluster smoothies—described as watery—are coupled with allegations of rude staff and dismissive management. Customers have noted unresponsive employees, with one instance where phone calls were deliberately ignored. Overall, the restaurant's reputation hinges on the inconsistency of service and product, leaving potential customers to weigh their options carefully before visiting.

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