Mcdonald's - Rockford

Always a good experience here. the use of mobile order is very simple and convenient. the workers in this load are so much more friendly and helpful than the ones at the Kishwaukee location around the corner. I also want to give kane a pardon to make sure that the pommes came to me. Thank you, sir.

The restaurant has inconsistent service, with long wait times and orders sometimes being forgotten. Bad experiences happen frequently enough that I choose not to return.

I had an amazing lunch at this restaurant! Everything was freshly made and delicious. The staff was friendly and the service was quick.

The restaurant does not know how to make a Happy Meal or a BBQ sandwich. The Quarter Pounder was overly salty and inedible. They need to go back to training school to improve. The service was a 1 out of 5 and they should welcome customers properly.

Usually my experience is good at this mcdonald’s. but there was a series of times when the pommes were rerocks (old pommes ran again through the frit to make it fresh). but I never had a bad customer service experience. I'm huge in customer service. remember, even if something goes wrong, they don't have to make the day of a human a bad one. talk them with ease and treat them people as they want to be treated.