Mcdonald's - Riverview

Rock on. Service was spectacular, thoroughly enjoyed my visit

Can't really complain too much about the golden arches here. Staff is usually very friendly, this particular location from my experience rarely ever screws up my order through the drive-thru unlike others. The only reason I give them four stars instead of five is because I'm still not happy that they have vanished all day breakfast and not brought it back. And the original reason they got rid of it or stop doing it a couple of years ago was allegedly due to covid. But yet they still have not brought it back. Otherwise everything is great.

I used my points on my app for a free chicken sandwich and had no idea what I was doing but the girl working the drive-thru was very helpful and patient as she explained to me how to use it. I was very relieved and a little surprised because lately I have felt that alot of the 'younger generation ' wasn 't taught good customer service. She was awesome though! Ty

I've been to a lot of MacDonald's and this one is one of my favorites. The store is very clean and they always get my order right. Also everytime I go here my fries and nuggets are always fresh. The staff is very friendly as well.

This review is specifically for the customer service, yes the food is good too but I want to shout out the service level here. My daughter loves Disney and her favorite princess is Tiana, and when we saw Tiana included in the Disney princess Happy Meal toys she was SO determined to get her. So we’ve visited a few different McDonalds lately for the occasional Happy Meal but I would buy an extra toy, all with the hopes of getting Tiana. We started getting duplicates of other princesses, tried trading and other locations either said they didn’t have Tiana or only had like two of the princesses. Last night my daughter needed a pit stop and we were in this area, so we ran in and I asked if they had Tiana, they didn’t think they did and we were bummed initially and started ordering. The manager (guessing based off the uniform) gave my daughter two cookies just because, and it was really sweet. This location had two other princesses she hadn’t collected yet so we got those with our food and just as we were leaving — the manager comes out with a Tiana!! Again, I know this is a fast food restaurant and most people would maybe not be ordering inside. However, as busy as this McDonalds is — they went above and beyond to make my daughter’s night, and in a world where human to human interaction is constantly speeding up, it was nice to see my daughter experience exceptional customer service. Some locations for fast food seem like customers are just numbers, but the staff here did not make us feel this way at all. This location is clean, fast, caring, the food is great, and I definitely recommend this location if you’re in the area!