Kelseys Original Roadhouse Richmond Hill

Tanisha was amazing! Very personable and made us feel welcomed! Keep her around, she’s an asset to your company!

I had an absolutely fantastic dining experience at the restaurant, all thanks to the exceptional service provided by Jennifer, our wonderful waiter. From the moment we walked in, she greeted us with a warm smile and made us feel incredibly welcomed. Her attentiveness throughout the meal was outstanding she anticipated our needs and was always there when we needed anything. Not only was Jennifer attentive, but she also had an in depth knowledge of the menu. She offered great recommendations and helped us find the perfect dishes that suited our preferences. Her passion for the food and the restaurant truly shone through, making the entire dining experience even more enjoyable. Throughout the evening, Jennifer displayed an incredible level of professionalism and friendliness. She went above and beyond to ensure that everything was just right, making us feel like valued guests. Her positive attitude and cheerful demeanor created a delightful atmosphere that enhanced our overall dining experience. The service was seamless and timely, and we never felt rushed, allowing us to savor every moment of our meal. Jennifer's attention to detail and commitment to providing exceptional service truly set her apart as an outstanding waiter. I highly recommend dining at the restaurant and having Jennifer as your waiter. Her genuine warmth and impeccable service made our visit truly memorable, and we can't wait to return for another delightful experience. She undoubtedly deserves five stars and more for her outstanding service!

The food is alright I guees, I got the build your own burger, with string option. When I asked for string onion which is 99 cents extra, I didn't expect them to be burned. I am not sure if that's a normal thing or not, but I did not like the fact that my onion was burned. Some thing good about my meal was the ketel chips. I am pretty sure they make them, which makes them really good and fresh. My friends but the chiken tenders, they were alright. There is alot of flavor options, which is good I assume. Also the French fries are very thick and almost flavorless. The atmosphere is alright, I got sitter beside the bar, and something was almost falling an breaking which is very annoying. The services was nice, everyone who served us were very friendly and all. Would I go here again? Maybe,not sure, only if someone else would be paying for the 99 cents extra string burned onion.

We haven’t been to a movies and dinner in a while so with school done we decided to do it. Our server Ana who wasn’t even supposed to be our server was an absolute delight!!! Friendly, helpful excellent service and food and great suggestions. We loved it. We told her we were rushing to a movie and she rushed our food and packed up in perfect time. She was wonderful. I asked to do a review because of her. We will definitely be back now that we know when she’ll be there. Oh and the food was awesome!!!

Server Ana is AMAZING! We had great service from her!!!!! All the food is microwaved. And it tastes like it. We paid $150 for microwaved frozen food even the fries were nuked. The salads are ok. Stick to the greens because they can't microwave those